How do partial refunds work? 04 April 2023 09:44 Updated Partial Refunds are back again depending on each Brand's policy, which can usually be found on their website or by contacting them directly. If Brand processes a refund, it will be reflected in your order details under "Billing" in the Atome app. Related articles What is the processing time for a refund? How do I refund my purchase? Refund Why am I unable to make any purchases? My phone has been stolen/lost, what should I do if someone is using my account to make a purchase?