We are sorry to hear that your phone has been stolen or lost. Please submit a request to us with your personal details such as your registered phone number and email address so that we can put a block to your account immediately. Kindly also call your card issuer to report the loss of your phone so that they can block your card which anyone can use via your phone.
For any purchases that were not made by you, immediately contact your bank and report the unauthorised charge. Please report fraudulent charges to your bank as soon as you know about them so that they can advise you on the next steps.