Atome will send reminders of upcoming payment due to customers 1 day prior to the due date via SMS. If no payment made on the due day, customers' accounts will be frozen on the next day. They will be required to pay all outstanding amounts due on their account, together with fine of IDR 50,000 (1-6 day late) and IDR 80,000 (7 day late and on) upon each deferred payment.
Once customers have cleared all existing owing, their accounts will be unfrozen and they’d be able to use Atome again. Should customers have any other concerns, please advise them to contact us at email@example.com.