Atome Card

Card Application and Delivery

• Who can apply for Atome card?
• How can I apply for an Atome Card?
• Fraud Education
• What is Atome card?
• What documents do I need to provide when applying for an Atome card?
• How can I check the status of my application?

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Card Feature

• Will you charge a fee if I use Atome card abroad?
• How much spending limit in Atome App can I get?
• Can I increase my spending limit in Atome App?
• Do you charge any fee for Atome card?
• Can I use my Atome card abroad?
• Can I use my card for ATM Cash Advance?

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Transaction and Refund

• Can I buy cryptocurrency or gift cards with Atome Card?
• What can I buy with Atome Card?
• Why did my card transaction fail?
• How long can I receive my refund?
• How do I check my refund details?
• Will I still get a refund to my Atome card if the card has already been cancelled?

Bill and Statement

• How can I pay installments on Atome card bill?
• What does "Bill Amount" on my Atome Card statement refers to?
• When is my billing date?
• When is my payment due date?
• Can I pay earlier for installment amount/plan?

Card Management

• How can I lock/freeze my Atome Card?
• How to contact Atome card support?
• What if the card is expired?
• Can I block my Atome Card?

Card Payment

• Can I convert Atome Card transactions into 3-months installment?
• What is an overdue?
• What happens if my Atome card is overdue?
• How do I pay my bills?