Paylater Bills on Partner Platforms

Application

• What if my registered phone number is no longer active?
• What should I do if my account is still not found?
• How can I make a payment?
• What is the “Paylater Bills on Partner Platforms” feature in the Atome app?

Bill and Statement

• How can I view my payment history?
• Where can I find the service fees included in my bill?

Payment

• What if I’ve paid but it doesn’t reflect in my account?
• What happens if I miss a payment?

Transaction and Refund

• I haven’t received my order, but the bill has already appeared. What should I do?