Skip to main content
  1. Atome Indonesia
  2. Recharge & Utilities Service
  3. 5. Transaction Issues

5. Transaction Issues

  • What should I do if my payment is successful but the bill status has not been updated?
  • What should I do if my transaction is successful but I have not received my Pulsa, Data Package, or Token?
  • What should I do if my transaction status is Failed?

Copyright 2025 Atome. All rights reserved.

PT Mega Shopintar Indonesia Jakarta

Customer Service

Email: support@atome.id

Call Number: (021) 3009 5488

Directorate General of Consumer Protection and Trade Compliance

Ministry of Trade of the Republic of Indonesia

Whatsapp Directorate General of PKTN: 0853 1111 1010

Copyright 2025 Atome. All rights reserved.